1. Introduction

At Pizzaiolo ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (www.pizzaiolo.ca), use our mobile application, or interact with our services.

Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this policy.

2. Information We Collect

We collect several types of information from and about users of our services, including:

2.1 Personal Data

Personal data refers to information that can identify you as an individual. We may collect the following personal data:

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Payment card details (processed securely through our payment processors).
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Profile Data: Your username and password, purchases or orders made by you, your preferences, feedback, and survey responses.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2.2 Non-Personal Data

We also collect non-personal information that does not directly identify you, including:

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our services.
• Aggregated Data: Statistical or demographic data that does not directly reveal your identity.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: When you create an account, place an order, fill out forms, or correspond with us.
• Automated Technologies: As you interact with our services, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third Parties: We may receive personal data about you from various third parties, such as analytics providers, advertising networks, and search information providers.

4. How We Use Your Data

We use your personal data for the following purposes:

• To register you as a new customer
• To process and deliver your orders
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy
• To enable you to participate in promotions, competitions, or surveys
• To administer and protect our business and website
• To deliver relevant content and advertisements to you
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences
• To make suggestions and recommendations to you about goods or services that may be of interest to you

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

5. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: Third parties with whom we partner to offer certain products, services, or promotions.
• Affiliates: Our subsidiaries and affiliates for the purposes outlined in this Privacy Policy.
• Legal Requirements: When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal data to third parties.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

While we take reasonable precautions to guard your personal information, no security system is impenetrable, and we cannot guarantee the security of your personal information.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to rectification of your personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

9. Cookie Policy

9.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

9.2 How We Use Cookies

We use cookies for several purposes, including:

• Essential Cookies: Necessary for the operation of our website. They enable core functionality such as security, network management, and account access.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functionality Cookies: Allow our website to remember choices you make and provide enhanced, personalized features.
• Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests.

9.3 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. However, if you disable cookies, some features of our services may not function properly.

10. Children's Privacy

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal data, we will notify you through a notice on our website or by other means.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this privacy policy to check for any changes.

12. Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

Pizzaiolo
Flat 64 Dennis Walks
New Duncan W1G 6JQ
United Kingdom

Email: [email protected]
Phone: +445511650693